Trainees respond with a big thumbs up!
What did you like most?
That’s what we asked trainees who completed We Card online training.
Their feedback is important because it gives us insight into their knowledge gain and any needed course adjustments.
What did you like most?
Checking the IDs really helped.
Very realistic situations used to practice.
The clear simple way you explain the laws.
Getting better at checking IDs in a short period of time.
In-depth way, you explained why it is so important to not sell to underage customers.
We Card training can be a great benefit for both store employees and managers. It can help them gain a better understanding of federal and state laws and how to properly prevent underage sales of age-restricted products. Training helps employees and managers stay up to date on the latest regulations for their industry, providing them with the knowledge they need to ensure compliance and reduce the risk of fines or penalties.
On a more practical level, We Card training can help employees and managers handle difficult situations more effectively – such as denying a sale to a 20-year-old who isn’t aware that 21 is the national minimum-age for tobacco and vaping product purchases.
Here are four things that retail employees told us about the We Card training experience:
1. Increased confidence – 78% reported they are “more confident” in their ability to identify and deny underage purchase attempts. 99% said they were “confident” or “more confident.” Without a doubt, confidence at the point-of-sale helps in so many ways, including handling difficult customer interactions during “carding” and practice makes perfect.
2. Faster at checking IDs – Trainees told us they became faster at checking IDs after training because they learned or reinforced, We Card’s systematic approach.
3. Reinforces good habits – Employees and managers said that they liked being told when they’re doing the right thing. We Card training uses interactive tools and quizzes to help them demonstrate their skills.
4. Learning something new – Managers said they liked how the training includes new topics, such as strategies minors may use to get tobacco – like getting a 21+ adult to buy for them.
Learn more about We Card’s three training courses: Employee Training, Refresher Training, and Manager Training on our website: We Card’s Training Courses.
Want to deploy any of the training courses on your internal eLearning system? We regularly license the courses to retailers with 20+ stores for computer workstation training or on SCORM-compliant learning management systems. Ask about course licensing at support@wecard.org.
Once your employees are trained, make sure they have the materials they need to have success in 2023 with the We Card Renewal Kit. Learn more at WeCard.org.
